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FAQ
PRODUCT
What is the tin made from?
Precision-machined aluminium. No plastic. Built to last.
Will it crush in my pocket?
No. The solid aluminium shell protects against pressure and impact.
How many pouches does it hold?
Approximately 30 pouches.
Is it waterproof?
It protects against moisture, but it is not fully waterproof.
DELIVERY
Do you offer next-day delivery?
Yes. Next-day UK delivery is available at checkout.
How long does shipping take?
UK orders typically arrive within 1–2 working days.
Do you ship internationally?
Currently UK-focused. International shipping coming soon.
PERSONALISATION
Can I customise my tin?
Yes. Choose from our designs or add your own custom text.
How long does personalisation take?
All customised orders are dispatched same-day if placed before 13:00pm
Can I return a personalised item?
Only if faulty.
Is it waterproof?
It protects against moisture, but it is not fully waterproof.
BULK / B2B
Do you offer bulk orders?
Yes. We supply custom engraved tins for brands and businesses.
What is the minimum order quantity?
Starting from 50 units.
What are bulk orders used for?
Brand merchandise, corporate gifts, event giveaways.
How do I place a bulk order?
RETURNS & SUPPORT
Can I return my order?
Yes. Unused items can be returned within 7 days.
What if my item is faulty?
Contact us and we’ll resolve it quickly.
How do I contact you?
support@pocketsupply.co.uk
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