Shipping policy
Shipping – PocketSupply
Fast Dispatch
Order before 13:00 (UK time) and it ships the same working day.
After 13:00, it goes out the next working day.
We dispatch Monday to Friday. No weekends. No bank holidays.
This includes personalised orders. We run this at speed, but if there’s a rare production issue, we’ll let you know.
Delivery Options (UK)
Standard UK Delivery
2–3 working days
£3.99
Next-Day UK Delivery
1–2 working days
£5.99
Free Delivery
Free on orders over £50 (Standard Delivery)
Tracked. Always.
Every order is fully tracked. You’ll receive tracking details as soon as it leaves us.
Discreet Packaging
No logos. No giveaways. Just your order.
Delivery Reality
We move fast. Couriers don’t always.
Delivery times are estimates, not guarantees. Once your order leaves us, it’s in the courier’s hands. We’re not responsible for delays outside our control.
Lost Parcels
If your order hasn’t arrived, wait 5 working days past the expected delivery window, then contact us:
We’ll investigate and sort it.
Address Accuracy
Make sure your address is correct at checkout.
If it’s wrong, it’s on you.
UK Only (For Now)
We currently ship within the UK only. International shipping is coming.
