Contact information
Contact – PocketSupply
Get in Touch
For all enquiries, contact us at:
support@pocketsupply.co.uk
We aim to respond within 24 hours (Monday–Friday).
Order Enquiries
If you’re contacting us about an order, include:
- Your order number
- A clear description of the issue
- Photos if relevant
This helps us resolve things faster.
Working Hours
Monday to Friday
We do not operate on weekends or UK bank holidays.
Messages sent outside of these times will be handled the next working day.
Returns & Issues
All returns, faults, and order issues must be raised via email.
We do not process requests through social media or any other channels.
Keep It Clear
We run a fast operation. Keep messages direct and relevant, we’ll do the same.
Misuse
We reserve the right to ignore or block messages that are:
- Abusive
- Spam
- Unrelated to our products or services
